Archive for Technology

iPhone 3G S, My Initial Thoughts

The new iPhone 3G S

The new iPhone 3G S

I recently picked up an iPhone 3G S 16GB. My three year contract on Telus was up so I was eagerly looking at the iPhone, Palm Pre, and some Android devices. I ruled out Pre mostly because it wasn’t out yet, and their app store would have a lot of ground to make up. I ruled out the Android devices mostly because I heard the battery life was terrible.

Anyway, here are my thoughts on the whole thing.

Purchasing from Apple Store

I initially went to a Fido booth, and talked to the guy staffing the booth. Evidently nobody in the city had any iPhones, but I should keep calling back until they got some. Ok fine. So I walked around the corner to the Apple store where you can now buy the iPhone with a plan (something you HAD to do at either Fido or Rogers before). And what do you know, they proclaim proudly that they are the only retailer in Calgary who has any iPhones. Interesting…

So I said I wanted to get one, lady says I’ll have a iPhone sales guy meet you when someone’s available.

A couple minutes pass, and I’m greeted by a sales person, if you could even call him that. So I said I’m looking at getting an iPhone. He said “ok great”. This is where I paused for his sales spiel, or whatever praise he was going to bestow upon the device and myself. Nothing. He basically leaned on the shelf with one elbow with this arrogant hipster pose. I was already contemplating punching him the face. I really didn’t need him to tell me anything about the phone, but I was shocked at his sales tactics. I knew I was going to get one anyway, but his lack of effort was annoying. I would test him a bit later however.

So asked him to get a 16GB 3G S. He punches his fancy code into the computer to have someone else bring me the phone from the back. Henry Ford would be proud of his assembly line concept adapted so cleanly to retail sales. A little pretentious to say the least, but hey, I am in the Apple Store after all.

So we start going through the plans and the paperwork. This is when I ask him about battery cycles. What’s involved when the built-in battery is no good anymore? Seemed like a legitimate question to me since no cell battery I’ve ever had has lasted more than about 18 months max. Well, how foolish of me! This phone has a built in battery, I’ll “never” have to replace it. And, I can charge it whenever I want. I had no idea Apple had developed the magical rechargeable battery that doesn’t have a limited number of cycles. Strange, because I had read otherwise from what I felt was a reliable source. Clearly he had no idea what I was talking about so I moved along. I figure the geniuses will bail me out later on. Hopefully my faith isn’t misplaced.

The Keyboard

Typing in portrait mode.

Typing in portrait mode

Coming from a Motorola Q, I liked the physical keyboard. This was basically my biggest knock on the iPhone. And I can say, I can already type basically as fast as I ever could on the physical keyboard. The text prediction/correction is quite good. My biggest gripe about it is when it does make a mistake and you’re already a handful of words ahead of that spot, getting the cursor back there to correct it is a pain.

I know many blackberry users, and they all rail on the on-screen keyboard. Honestly, it doesn’t matter. Their heads are in the sand, and they’re hopelessly devoted to an excellent device that’s feeling a little more irrelevant lately. Physical keyboard or not, I don’t really think it’s an issue. I have the biggest, most sausage-like fingers around, and I can navigate that on-screen keyboard in portrait mode without issue. You have to type with a little more care for web page addresses, but taking the time to get those right the first time is no big deal.

The Secret Sauce

So I walked out of the store with the phone, looked at all the icons, and basically felt a little under-whelmed. At this point, I really just have a phone with good internet ability and a flashy screen. But then there’s the app store.

There’s an app for virutally everything. There’s excellent games (check out Flight Control, my favorite thus far), handy tools (urbanspoon/all recipes), good website apps (score mobile, giantbomb.com). There’s something for everyone. And most of the apps seem to be $2 or less. I have my eye on a more expensive golf stats app… but holding off for the time being. Nevertheless, I could track my birdies, driving distance with the GPS, handicap, sand saves, whatever. It’s the app store that makes this baby shine.

The iPod Headset Functionality

I also really like using the headphones with the built in mic. The experience of listening to music, and taking a phone call it unparalleled. So seamless and convenient.

Things That Could Be Better

Probably my biggest suggestion doesn’t go out to Apple, but to iPhone game devs. You all need to start thinking more about the phone as a device and how people use it when creating your games. The first person shooter ports and neat, and I like them, but you need to use the device in unique ways. The Nintendo DS took a few years for devs to really embrace the device properly to create unique experience, iPhone needs the same focus.

The GPS also needs to be improved. It’s neat, but it can’t really be used very well as a GPS without a second person. There’s no automatic re-routing, voice prompts etc. And if you’re on a long car trip, the spottiness of a connection on the Rogers network would lead to some huge map gaps inbetween major centres.

I expected not a lot from the battery. Most of my use on the phone so far has been data. I’d say I get about a day’s worth of battery life. No bad, but not great.

All In All

I’m quite happy with my new iPhone. It’s still really new, and it’s not perfect, but it’s so much better than everything else I’ve ever gotten my hands on. Maybe it doesn’t do email as well as a blackberry for some people, but blackberries lack that “special” quality. When you’re using the iPhone, you feel like you’re really getting treated to some different (more so than a Mac compared to a PC). So far, so good.

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Why the Pre Will Surpass Other iPhone killers

The day the iPhone was released, things changed for cell phones. Smartphone awareness skyrocketed. I have seen more new blackberry users since the iPhone was released than any other phone. Perhaps all old Razr users…

Since then, in the consumer’s eyes, no other phone touches it. The G1 was released with google’s Android OS, and the Blackberry storm was heavily hyped, but neither can hold a candle to the popularity of Apple’s shiniest product.

So why would anybody think the Palm Pre has a chance? Well in my opinion, it has the best features of the iPhone, G1, and a typical Blackberry all rolled into one.

A wicked looking/performing OS

Though the iPhone is physically a nice phone, the real gem of the device is the OS. It looks nice, it’s easy to use (it is an Apple product), and has lots of great features. Install the apps you want, jailbreak it if necessary, bring google maps to the masses etc.
Palm will up the ante in the OS space. Evidently a much lighter OS, it is capable of running many processes in the background. To many this doesn’t seem necessary, but it will make a huge different to users, and developers. The Web OS is also designed for a touchscreen device, not just patched in like some other phone’s OS.

A truly open SDK for the app store

Hopefully we won’t be seeing any more Tweets from Trent Reznor chastizing corporations regarding their contradictory policies regarding app/music ratings. The Web OS SDK promises to be open, and that Palm’s role won’t be to screen applications, only to make sure security issues are plugged.

Haptic feedback done right

What’s the best way to implement haptic feedback in a touchscreen device? Not a clickable touchscreen (talk about a half baked solution, I can’t feel the buttons before I press them), not a vibration function, but an actual physical keyboard.

So to review, the Palm Pre should be an excellent device since it combines the best features of the iPhone’s (touchscreen and a well built OS), the openness of the G1 (open marketplace for apps with little to no interference from Palm), and the single best feature of the Blackberry (an actual keyboard).

Sounds like a winner to me.

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Why Shaw is a Better ISP than Telus

Don’t let the title fool you, this isn’t a list. I’m just going to tell the story of my latest Telus internet experience. I post this not to speak poorly of one provider or another, but merely to report my most recent experience. I would also like to say that Telus has provided me the product I originally ordered without fail for nearly 3 years now. Also, writing this will help me remember all the events for when I call Telus to cancel my connection.

My debacle started back on January 19. I noticed on the Telus website that I was paying the price for their top speed DSL connection (6Mbps down, 1Mbps up), but receiving a connecting so inferior they didn’t even offer it any more (1.5Mpbs down, 256Kpbs up). So I called Telus to ask for their top service. I was fine paying what I was paying, I just wanted more speed. Nice of them to just upgrade my service for me. The CSR on the line was very helpful, everything was going great. They asked me if I wanted one of their new gateways to replace my modem and router. I asked if it was needed for the need speeds, he said no, so I said I’d keep what I have since it works exactly the way I want. At any rate, expect my service to be up to full speed in 24 hours.

Later that evening my internet connection went down completely. All the lights on my modem were still on (as in functioning correctly), so I assumed that they were flipping the switch. I was pretty happy with how things started to move so quickly, and I went to bed excited to try the new speed the next day.

I wake the next morning to no internet. That’s ok I suppose, the guy on the phone did in fact say 24 hours. So I went to work, and then I came home to no internet. Now I’ve decided to call tech support. As I’m dialing, I decided to do what I do for everybody when troubleshooting net connection, I power cycled the whole deal. Modem, router, and computer. Before I can get to an agent to troubleshoot, my whole system is back up as it was before to no net connection.

So I start working with the tech support guy. I hear all the usual stuff repeatedly. “Unplug the modem for a few seconds”, “Now unplug the router”, “Plug the computer directly into the modem.” Of course I do all of these things with no avail. Now I get put on hold while he contacts some other support someone. He comes back, we do all the same things again, plus add renew the IP on the computer etc. No internet. I get put on hold again. This time however, the agent spoke to someone who did something, now I have internet. Excellent.

So I do a speed test at speedtest.net. I’m on their 3Mpbs down service, not the full 6. I mention this to the tech, he’s says he doesn’t see their top service on my account, so I should call the CSRs again to re-order. Ok fine. So I do that. Everything should be ok. Later that night, my internet goes down again.

Now repeat the story with tech support again the next day, which is now Wednesday. This time however, I don’t have to re-order the high speed, they’re going to send a technician out to me on Friday. What time? They don’t set times, it’s an “all-day appointment”. How convenient. Then I remember since I’m in a townhouse that they generally do work at some common box for the whole set of units, so they probably won’t even need access to my house.

Anyway, I take the appointment and the day off. The guy comes by, and the internet it back. Not at the speed I ordered. He says to me he say that I ordered it and it should be in on monday. So I wait. By tuesday, still not the speed I ordered. So I call again, they say they didn’t see the top service on my account, so I re-order again. And again that evening the internet goes down.

So, a couple more phone calls to tech support, same issues, and in the end they want to send a tech guy to my house again. So I hold out for 3 or 4 days with no internet for the tech guy. I explained when I made this appointment that an “all-day” appointment is unacceptable. They agree to send the guy to me after 4pm. So I race home, get there at 4 to find a note on my door saying that he’s did something but was unable to get into the house to check the modem so upload may not work properly. I also says he was there at 2:50pm in the afternoon.

So I check my connection, I’m not getting my full down speed (just over half actually), and now I have the worst upload ever in my life (roughly 100 Kbps). So then I called Shaw to get cable internet.

So the cable guy was supposed to come to my house between 1 and 3pm. He was there early. He had everything he needed. We didn’t power cycle everything a million times. He brought the modem, signal amplifier, cables, splitter, everything and did all the work in probably 30 mins. Now I’m receiving service that faster than anything Telus even provides, and I’m pretty much hitting the advertised marks (they advertise 10 down 1 up and I’m getting like 98% of those numbers). He also informs me that in a couple months Shaw will be moving to Docsis 3 and I’ll be in for a nice surprise.

I would also like to note that he didn’t try to give me some stupid gateway, he just plugged the modem into my router. I’ve put DD-WRT on my router, and it has all sorts of crazy setting so that 2 XBox 360s, 5 computers all work correctly for streaming and Windows Media Center. He never even said the word router, he just plugged everything in. That’s exactly what he should do. Get a working connection to my house, let me handle what I do with it afterwards.

I haven’t cancelled Telus yet, I’ll be doing that later today. Perhaps that will be a seperate post.

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Flying the English Channel… via Jetpack

As mentioned in the video, his flight was a success.

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Like Tiered Internet, Only it’s Tiered “Where you are now”

When I here stuff like this, I can’t help but get angry. The fact that these large companies think they can control everything on the products they sell to you drives me nuts. What makes me even angier, is that Apple gets away with it all the time and barely anybody notices.

Anyway…

Wellington Financial Blog – News, Views & Purviews » Blog Archives » Bell to Blackberry users: “Pay us or get lost” Literally.

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Hands on time with Android

Interesting. I’m certainly looking forward to seeing if Android can take some wind out of the iPhone’s sails.

Android – Boing Boing.

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Google Chrome, Things I’m Liking

I may have pointed out that the Google Chrome browser has some issues with the ACID 2 test, but here’s something really good about it. For at least some sites (like webmail), it is super fast. Firefox 3 is a fast browser, but this is something else altogether for some types of sites. It is as close to instantaneous as you can be.

Also, so far, I’ve had no plugin’s to add (such as flash). I could goto youtube right away and watch a video without the need to install something to view flash videos. Awesome. Maybe it’s because it’s using a plugin that I’ve already installed on another browser, but nonetheless, I appreciate that.

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iPhone, Canada, July 11! Price?

Well, Apple’s WWDC event for 2008 has had it’s keynote now. As expected, the 3G iPhone has been unveiled. I must say, this phone does actually make the previous iPhone look kinda light in the features department. The wireless speed alone is a big difference, the GPS tracking should be awesome (doesn’t cost extra money to have like on my Moto Q). So July 11 should be a big day in Canada and elsewhere.

But aside from a release date from Apple (a search on Rogers’ reveals no matches whatsoever for “iphone”), there is no price information on the Canadian page. Two screenshots below show the differences between the US and Canadian pages.

US Page:

iPhone front from the US site

Canadian Page:

iPhone front from Canadian site

Also, there’s no info on data plan rates either. I find this interesting since it was heavily speculated that Canada may have been left out of the last round of iPhones due to Rogers’ data plan greed. But $199 sounds good to me.

At any rate, at least now there’s a date.

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D-Link Introduces Ethernet-to-Coax Kit for Extending the Home Network Using Existing TV Cabling in the Home

Seriously, this is a great idea, and I can’t believe I didn’t think of it. It seems like it would also be a good way to roll out your wireless access points across the house too, if you have signal connection issues.

The D-Link Coax Ethernet Adapter Kit (DXN-221) is ideally suited for adding bandwidth-demanding applications such as high-definition (HD) media streaming, music sharing and online multi-player gaming to the home network. The DXN-221 comes with two adapters, each of which includes an Ethernet port as well as a Coaxial F-type connector for bridging the two adapters together. The adapters may also be purchased individually (DXN-220).Users can easily connect the D-Link Coax Ethernet Adapter to their existing router and then to an available coaxial outlet in the home, enabling network and Internet access to multiple rooms. A second adapter is added in another room to connect Ethernet-enabled devices like PCs and media players. The DXN-221 may be used in rooms with multiple devices by connecting a switch to the adapter to connect additional devices.

D-Link Introduces Ethernet-to-Coax Kit for Extending the Home Network Using Existing TV Cabling in the Home

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Bell has a video store now? Really?

Here’s just a snippet of the intro from Ars Technica. It’s an interesting post to read.

It’s hard to imagine a time at which touting your own downloadable video store makes less sense than when you’re on the hot seat for throttling all P2P traffic, much of which competes with Bell to offer video (including entirely legal BitTorrent downloads from the CBC).

Bell Canada opens online video store as P2P debate rages on

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